This Privacy Policy describes how Pastel Yarn (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of visitors (“users” or “you”) to our website. We are committed to protecting your privacy and ensuring the security of your personal information.
- Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and billing information when you place an order or create an account on our website.
b. Usage Information: We may collect non-personal information about your use of our website, such as IP address, browser type, device information, pages visited, and referring/exit pages.
c. Cookies: We may use cookies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.
- Use of Information
a. We use the personal information we collect to process orders, communicate with you, provide customer support, and improve our products and services.
b. We may use your email address to send you promotional offers, updates, and newsletters. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
- Data Sharing and Disclosure
a. We may share your personal information with trusted third parties such as payment processors, shipping partners, and marketing service providers, only to the extent necessary to fulfill your orders and provide our services.
b. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
- Data Retention
a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Data Security
a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
a. You have the right to access, update, correct, and delete your personal information. If you would like to exercise any of these rights or have any concerns regarding your personal information, please contact us using the information provided below.
- Third-Party Links
a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites.
- Updates to this Privacy Policy
a. We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us : If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@pastelyarn.com